On-site Search
Results Layout & Filtering
- Use Weighted Double Sorting Logic for Broad, Sitewide Search Results #393.pdf
- Order Category Filter Options by Their Relevance to the Query #403.pdf
- Base Filter Suggestions on Query Relevance #402.pdf
- Provide Category-Specific Filters for Relevant Sitewide Search Results #376.pdf
- Prominently Display the Total Number of Results #377.pdf
- Adjust Product Thumbnails to Match the Variation Searched For #386.pdf
- Autoswitch the Results Layout to Match the User’s Query #379.pdf
Search Form & Logic
- Ensure That Mobile On-Site Search Is Prominently Displayed and Highly Visible #934.pdf
- Deprioritize Search for Direct-to-Consumer Sites #1704.pdf
- Clear Applied Search Filters and Sorting if the Same Query Is Resubmitted #350.pdf
- Always Persist Users’ Filtering and Sorting Changes When Returning to Search Results #348.pdf
- Support Queries Copy-Pasted from External Sources #351.pdf
- Consider Offering an Option to Search ‘Within the Current Category’ #343.pdf
- Escape Special Characters Rather than Stripping Them #407.pdf
- Encourage ‘Thematic’ and ‘Symptom’ Searches with Placeholder Text #349.pdf
- Always Persist the User’s Search Query on the Results Page #346.pdf
- Always Provide a Submit Button Adjacent to the Search Field on Mobile #944.pdf
Results Logic & Guidance
- Consider Highlighting Near-Perfect Matches #371.pdf
- Consider a Date Bias for Seasonal Products #394.pdf
- Autocorrect Obvious Misspellings on the Search Results Page #355.pdf
- Autoswitch Selected Search Scopes to Best Match User Queries Upon Submission #367.pdf
- Autodirect or Guide Users to Matching Category Scopes #370.pdf
- Provide Alternate Paths and Content on the No Results Page #362.pdf
- Always Provide Highly Relevant Alternate Queries #358.pdf
Search Query Types
- Symptom Search #338.pdf
- Subjective Search #399.pdf
- Compatibility Search #341.pdf
- Abbreviation, Symbol, and Slang Search #344.pdf
- Non-Product Search #342.pdf
- Thematic Search #335.pdf
- Feature Search #340.pdf
- Product Type Search #334.pdf
- Exact Search #333.pdf
Search Autocomplete
- Quickly and Predictably Display Autocomplete Suggestions #363.pdf
- Avoid Redundant and Irrelevant Autocomplete Suggestions #368.pdf
- Offer Relevant Autocomplete Suggestions for Closely Misspelled Search Terms and Queries #1001.pdf
- Visually Distinguish Autocomplete Product Suggestions from Query Suggestions #356.pdf
- Include Category Scope Suggestions in Autocomplete When Relevant #361.pdf
- Support Keyword Query Suggestions within Autocomplete #359.pdf
- How to Design the Autocomplete Feature #404.pdf